West End Location
8:00am - 5:00pm (Monday through Friday)
8:00am - 7:00pm (Monday through Friday)
8:00am - 5:00pm (Saturday)
11:30am - 5:30pm (Sunday)
Please call 281-8700 to schedule an appointment. To manage our schedules fairly, we give priority to patients who have an appointment and arrive on time. Patients who arrive more than 15 minutes late may be asked to reschedule or may need to wait until they can be seen. Patients who arrive without an appointment may be squeezed into the schedule. However, walk-in appointments will likely experience a long wait or will simply be asked to schedule an appointment in the next open appointment slot. Weekend and evening appointment times are for patients that have been previously seen by a Children's Clinic pediatrician. We will accept new patients during the week days 8:00 a.m. to 5:00 p.m.
After Hour Calls
In case of an emergency that cannot wait for a phone call, call 911 or proceed directly to the Emergency Room at St. Vincent Healthcare.
If you need to talk to a pediatrician after hours, please call 281-8700. The answering service will contact the on-call physician to return your call. Please call this number before going to the Emergency Room. With some problems we may be able to help you over the phone or direct you where to go for care. It is also very helpful to have any medications your child is taking and your pharmacy telephone number when the physician calls back.
A phone nurse is available to answer questions. If you leave a message, she will return your call as soon as possible. Physicians may not be able to return calls until after 12:00 noon or until after 5:00 pm.
Please leave a message on our refill line, 281-8700. Please do not request refills on weekends. We require 48 hours notice for refills. Prescriptions may be picked up at the office or mailed to you. Antibiotics will not be prescribed without the child first being seen.