The Children's Clinic is now a Patient Centered Medical Home!
The Children's Clinic received was recognized as a Level 3 Patient Centered Medical Home in June 2015. This designation is awarded after a rigorous application process facilitated by the National Committee for Quality Assurance.
What is a patient centered medical home? What does it mean for you?
Patient Centered Medical Home (PCMH) status means that you will be surrounded by a dedicated team of health professionals, working together with you to optimize your health goals using the best evidence-based medicine and resources available for you today. We help empower you and give you the self-management support you need to succeed.
As your medical home we will:
We trust you, as our patient, to:
- Learn about you, your family, life situation, and health goals and preferences.
- Remember you and your health history when you seek care.
- Suggest treatments that make sense for you.
- Take care of any short-term illness, long-term chronic disease and your child's all around well-being.
- Keep your child up-to-date on all vaccines and preventive screening tests.
- Coordinate your child's care with specialists, other facilities, and behavioral health providers as health needs change.
- Provide after-hours access for clinical advice.
- Notify you of test results in a timely manner.
- Communicate clearly with you so you understand medical conditions and your options for treatment.
- Listen to your questions and feelings.
- Respond to you- and your calls- in a way you understand.
- Help you make the best decisions for medical care.
- Give you information about classes, support groups, or other services that can help you learn more about medical conditions and how to keep your family healthy.
- Know that you are a full partner with us in your care.
- Come to each visit with any updates on medications, dietary supplements, or remedies you are using and with any questions you may have.
- Make a scheduled appointment and keep the scheduled appointment.
- Work to learn what you can do to keep your family as healthy as possible.
- Work with us to develop and follow a plan for healthy living.
- Tell us if you have obstacles to this plan so we can discuss solutions together.
- Take medication as prescribed.
- Contact us after hours only if your issue cannot wait until the next work day.
- Agree that all health care providers are part of the care team.
- Learn about your health insurance benefits and coverage.
- Pay co-pays, deductibles, co-insurance and other personal obligations.
- Give us feedback to help us improve our care for you.